Introduction
Patagonia Outdoor Clothing & Gear (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website patagonid.com (the “Site”) and use our services.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
- Order history
Automatically Collected Information
When you access the Site, we automatically collect certain information:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Device information
- Location data
- Usage statistics
How We Use Your Information
We use your information for various purposes:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Communicate with you about your account and orders
- Improve our website and services
- Send marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Analyze website usage and trends
- Prevent fraudulent activity
Information Sharing and Disclosure
We may share your information with:
- Service providers who assist us in operating our business
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Legal requirements when required by law
- Business transfers in connection with mergers or acquisitions
We do not sell or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure socket layer (SSL) encryption
- Regular security assessments
- Access controls and authentication procedures
- Employee training on data protection
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and obtain a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability rights
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our Site
- Improve user experience
- Display relevant advertising
You can control cookies through your browser settings.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Address: 23 Outdoor Way, Boulder, CO 80302, United States
Last Updated: [Current Date]
For questions about this Privacy Policy, you can also contact our Data Protection Officer at the contact information above.